Contacts

Customer Support

Customer Line: +420 228 226 763
(Mon - Fri 9am - 5pm.)

E-mail: support@lauben.com

Distributor of the Czech Republic

elem6 s.r.o.
NAGANO PARK
U Nákladového nádraží 3146/6
130 00 Praha 3 - Žižkov
Czech republic

Billing address

elem6 s.r.o.
Braškovská 308/15
161 00 Praha 6
Czech republic

IČ: 24232335
DIČ: CZ24232335
We are VAT payers.

Please do not send any correspondence or claims to this address.

The company is registered in the Commercial Register at the Municipal Court in Prague under file no. C 200563.

Social Networks

Video tutorials and other videos can be found on our YouTube channel.

If you don't want to miss Lauben news and events, follow us on our Facebook page and also on Instagram.

Claims

To make a claim, please always send a completed claim form.

Address for sending claims

VSP DATA a.s.
Service Park Area
Průmyslová 1181
391 02 Sezimovo Ústí II
Czech republic

Collection point for claims in Prague

VSP DATA a.s.
TechZone
Bubenské nábřeží 13
170 00 Praha 7 - Holešovice
Po - Ne 08:00 - 20:00
+420 730 575 858

We recommend sending claims directly to the service, we are able to handle the vast majority of warranty repairs within 5 days of receiving them.
For more information regarding making claims and out-of-warranty repairs, please contact the service directly at lauben@vspdata.cz or by calling +420 381 489 800.